Workshop Description
This is a fun and dynamic workshop that will equip you with a set of effective tools, techniques and templates on negotiation. Winning in negotiation is about creating the win-win climate, exploring the possibilities and agreeing on the best possible outcomes. Learning Outcomes
At the end of the workshop, the learners should be able to:
o Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives.
o Open the negotiation effectively
o Apply communication and conflict resolution techniques to achieve desired negotiation outcomes.
o Finalise negotiation and take necessary follow-up actions to close negotiation.
o Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures. Workshop Content
- Welcome and ice breaking
1. Module 1: Introduction to Negotiation
2. Module 2: Preparation:
a. Power
b. Roles
c. Organizational Objectives
d. Market Conditions
e. Interdependence
f. Strategy
g. Early Records
3. Module 3: Opening
4. Module 4: Communication and Conflict resolution techniques
5. Module 5: Bargaining
6. Module 6: Finalising
7. WSQ Assessment
The “It’s a ZOO Out There” Simulation Game:
Experience the heat of negotiation as the participants compete to negotiation the best deals for their organizations,
putting all the negotiation techniques they have learnt into the practical fun game.
Played two rounds, this game simulate the dynamics of a market condition in the midst of transactional negotiation.

Intended Audience:
This course is designed for anyone who needs to negotiate as a major part of their job: entrepreneurs, businessmen, salespersons, managers, supervisors, team leaders, purchasers.

Workshop Methodology
This highly interactive workshop will be conducted with a good blend of instruction, discussions, case studies and simulation games. Participants will enjoy the fun yet realistic negotiation practices with their fellow participants during the “It’s a ZOO out there” game.

Workshop Duration: 2 Days